Mashjoy (Pty) Ltd, Herein referred to as Mashoy Web Hosting or Mashjoy Hosting, (“MashjoyHosting”) is a leading provider of cloud Web, Reseller, and VPS hosting services as well as domain registration and management services.
We highly value our customer’s privacy and care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our “Users”)
You can learn more about our organization at https://www.mashjoy.com.
For the sake of this policy, the covered entities to which it is applied are:
Our website – https://www.mashjoy.com
Our blog – https://www.blog.mashjoy.com
1. Website Visitors
Like most website operators, Mashjoy Hosting collects non-personally-identifying information of the sort that web browsers and servers typically make available such as:
Our purpose to collecting non-personally identifying information is to better understand how Mashjoy Hosting’s visitors use its website.
2. Mashjoy Hosting also collects potentially personal-identifying information like:
3. Signing up for services; user information
To provide web hosting services and/or domain registration/management we obtain the following information about you as described below:
4. Domain Registrations
When you purchase Domain Registration services for top level domains (TLDs), as the domain registrar, we are required to collect the following personal information from you (collectively, “Personal Information”):
Our collection of Personal Information is necessary to comply with contractual obligations we have with the Internet Corporation for Assigned Names and Numbers (“ICANN”) and with certain TLD registries (“Registries”) so that you can validly register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for the registration of a TLD such as certain professional affiliations, identification or other qualifiers (“Additional Personal Information”).
5. Disclosure Of Information
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
6. Protection of certain personally identifying information
Mashjoy Hosting discloses potentially personally-identifying and personal-identifying information only to those of its employees, contractors, and affiliated organizations that:
7. How we use your information
We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:
We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.
8. How we shared information
Mashjoy Hosting may share personal data with third parties in order to provide a better service.
10. Your Choices
You may unsubscribe from receiving promotional or marketing emails from Mashjoy Hosting at any time by using the “unsubscribe” link in the email received, or by emailing us at email@example.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Mashjoy Hosting account or contacting us at firstname.lastname@example.org.
11. Processing Information
For individuals in the EEA, Mashjoy Hosting’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Mashjoy Hosting will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Mashjoy Hosting to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Mashjoy Hosting will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
12. Business Transfers
If Mashjoy Hosting, or substantially all of its assets, were acquired, or in the unlikely event that Mashjoy Hosting goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Mashjoy Hosting may continue to use your personal information as set forth in this policy.
13. Your Rights
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email email@example.com. and we will respond within thirty (30) days. Mashjoy Hosting will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
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